If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date. Please note that in case of a contract change, the concluded contract period starts all over again. From time to time we may need to increase the price of membership. Cancelling a gym membership - Citizens Advice They cancelled 1 of each DD but the gym tried to take money from the cancelled one. Many people will have a monthly PureGym membership. Any passes set for redemption after this date may be cancelled without warning. Once your free trial is up, your membership will be automatically activated, and you will be charged monthly. Please refer to your Gym's homepage for current opening hours. You actual Direct Debit may, therefore, be lower than the amount you have selected to pay, To get the any of the Loyalty Benefits you must maintain your Together Direct Debit up until the club reopens and your next full Direct Debit is deducted, Guarantee that your current monthly direct debit fee will not increase for 12 months once the club reopens. Please note there is a 20 minute cooling off period after each use. Get in touch with Member Services at member.services@puregym.com and let them know you would like to cancel your membership. Alternatively you can email. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Puregym: Free Customer & Market Research - 384 questions people are Step 4: Select whether you would like to freeze or cancel. Offer cannot be exchanged for cash or any other product or service. 2. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. You just need to log back into your Members Area and unfreeze your membership. refer to the GTC. You can also speak to someone at the front desk and tell them that you would like to cancel your membership. More support topics Before you join All about our gyms Membership info Freezing or Ending Other useful info Keeping You Safe PureGym is a popular fitness chain in the UK, offering affordable participation plans and access to state-of-the-art tackle additionally facilities. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. But you cancel the membership at any time, and you will refund 50% of unused membership according to proportionate allocation when your 14 days cancellation period is over. You will receive the confirmation email after the cancellation of your membership. 3. They'll then be able to re-join PureGym using their Vitality membership. To change back, head to your profile section and change your membership back. To do this, please log on directly to MYPUREGYM Important: If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Please ensure that all used masks are disposed of safely in one of the bins provided. You might have signed up for a promotional rate that has now been extended to our standard rate. The Friend ID will only work after you have checked in to the club as a primary member. Your invoice will indicate the individual items with duration. Hurry, ends midnight. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. Some of our gyms offer the option of anOff Peak membership. Frequently Asked Questions (FAQ) | PureGym You can cancel your PureGym membership by letter, by phone, in person, or online. Cancel or freeze. A parent or legal guardian must also be present and sign the membership contract when you register with the club. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. In the MYPUREGYM online customer centre you will find all the information about your membership. You are responsible for keeping your PIN number / Access Device secure and confidential at all times. Monatlich kndbar und ohne Mindestlaufzeit. Then please check your spam folder. How Many Times Can I Change My Home Gym Puregym? If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade. Bolts are also available in this membership plan; you have to only 3 per month to get access. Check out this proven method to better manage your money. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. How do I cancel my Direct Debit monthly membership. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. We have over 300 gyms across the country, so theres plenty to choose from. Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. You can receive a new Friend ID at the club for a fee of CHF 20. Free passes have no resalevalue andcannot be exchanged for cash or any other product or service. Please refer to the GTC for further terms and conditions for termination due to inability to work out. This guide will give all the information regarding, How to cancel PureGym membership, and it also includes how you can freeze your membership. Scroll down and select the Membership cancellation option. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. Core and Plus members can cancel their membership following the online cancellation process. Response times may vary during our busy periods, weekends and bank holidays. Other options exist beyond freezing your membership. Access is limited to only peak-off hours. You can pick up your membership card at your CLUB at any time during the stated opening hours. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. If I email them & pay today I can get it back to 20. In England, following the latest advice from the Government, members are encouraged to wear a suitable face covering while in the gym (except when exercising). By continuing to use this website, you consent to the use of cookies. This will pull up a list of all the different gyms youll be able to access. Our Membership Terms & Conditions | PureGym The PIN number / Access Device remains our property at all times (unless agreed otherwise and evidenced in writing). Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. You will be entitled to all the rights and privileges set for the Type of Membership chosen. Please try to switch browsers or press F5 (Fn-Ctrl-F5 or Ctrl-F5, depending on your PC) to refresh. Please bring a valid ID with you. Contact Us by Email & Social Media | PureGym You can also multiple access from 2 to additional gyms near your study, home, or work. Payments already made will be offset. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. In Scotland and Wales, face coverings must be worn by law within the communal areas of the gym, but can be removed whilst exercising. , select the 'Packages and Upgrades' tile and follow the instructions. We will be happy to reactivate your contract. Because you're on a fixed term membership our Member Services Team will need to cancel it for you. You can Freeze your membership in 3 easy steps. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Monthly contracts can be concluded in all clubs. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Depending on the remaining term, you can pay an extra fee for the upgrade. For any kind of membership, if you cancel within 14 days of applying, you are entitled to a full refund. If your home gym is no longer convenient, you can transfer your membership to a different gym. If you have any questions or if you have any complaints, please contact us. I hope this guide helps you through your journey of cancelling your PureGym Membership! If youd prefer to send them a letter, you can terminate your contract that way as well. May 2023 and must be claimed by this date. If you are willing to cancel the PureGym, first contact a member.services@puregym.com and tell them that you want to cancel the membership. USE CODE: SAVEHALF. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. We will then process your cancellation. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. In that case, you cannot resume your workouts until you have paid your membership fee. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). Hurry, ends midnight! The fastest way to cancel your PureGym membership is online through their website. Continue with Recommended Cookies. Follow the step by step process below. If you think you have the right to cancel but the gym won't let you, contact the Citizens Advice consumer helpline on 0808 223 1133. You can get a new membership card at any time at the club for a fee of CHF20. If youre away temporarily, you can also freeze your membership for a reduced monthly fee. You can take advantage of these at any time. You can book a Live Group Fitness course via APP or MYPUREGYM. Please call Member Services for options available to you or for any further information. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. HERE you will find all information regarding health insurance refund. PureGym Ltd reserves the right to end any promotion without warning at any time. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. You can find the club's phone number HERE. Free passes have no resale value and cannot be exchanged for cash or any other product or service. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. They now want me to pay 40 rather than 20 (I couldn't even afford the 20 in the first place). 3. Can I Get a Refund When I Cancel My PureGym Gym Membership? You agree to advise us immediately of any change to the Members Details provided. Any passes set for redemption after this date may be cancelled without warning. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Manage Settings 6. To cancel your PureGym membership, follow these instructions: Call Member Services on 03444 770 005 and let them know you'd like to cancel. recent 50% off offers. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Well, you've come to the right place. We will then process your cancellation. Please refer to the GTC for further information in this regard. This does not include monthly memberships. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). If you are thinking about, How to cancel the PureGym membership? Please refer to the GTC for the cancellation terms and conditions for monthly memberships. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Follow the step by step process below. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! Our clubs have a check-in system with a turnstile. If you have a fixed rate membership, youll get a 50% refund of whatever membership you didnt use. Yes, they are required to bring their ID's with them and show them every time they visit the club. After 14 days, PureGym will refund 50% of the pro-rata amount. After this period the daily membership fee is not refundable. Wir freuen uns auf dich! Send us an e-mail with the RE: "Termination" to. Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. Parking facilities vary from club to club. We and our partners use cookies to Store and/or access information on a device. Freezing your membership locks in the price you pay, so you wont see any monthly price increases, and there will be no joining fee when you come back. 3. Absolutely. Keep scroll down and find the Membership cancellation option. The start date can only be delayed up to 7 days. When you join us, you'll be charged for your first month and a joining fee (subject to change). Nova will be there to monitor your bills, plan your goals and improve your spending habits. The freeze will apply from your next payment date and if you want to freeze for longer you can freeze up to 3 months in a 12 month period, for just 6.99 per month instead of your normal monthly fee. PureGym reserve the right to terminate this discount without notice. To change back, head to your profile section and change your membership back, Offer is only valid to members on a direct debit membership, PureGym withholds the right to amend this offer at any time. You can freeze your puregym membership for up to 3 months. Offer must be claimed using the unique promotional code received by via email. You will find the termination clause on your membership card. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit. You will receive the conformational notification after your membership cancellation, and this cancellation process may take 4 working days almost. If so, youll only be charged for 50% of the bill. We may not have received your payment in our account before the invoice was sent. This plan costs 18.99 a month and a joining fee. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation.

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