@sectv second day in a row the internet is down. This cookie is set by GDPR Cookie Consent plugin. High Speed Internet; News; Support short-term or a long-term loss of the electric power to a particular area. Stock an emergency kit with these supplies. These nationwide outages have prevented many customers from accessing their services. Just keeps re-buffering constantly! @sectv please get your act together! 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For optimal performance and reliability while connecting multiple devices we recommend a minimum of 100M tier of High Speed Internet serv How do I connect Wi-Fi Enabled Devices. Service Electric also offers broadband Internet and telephone services through two partner companies, PenTeleData and Ironton Telephone. Latest News . It is recommended to rent a modem from SECV for the best possible Internet experience and support; however, you may purchase a modem from a third-party retailer. As a matter of policy, BBB does not endorse any product, service or business. Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. Leave a message in the comments section! At this time, weare exercising our right until this situation is resolved. Respectfully,Barb W********Office Manager. Our management team has reached out to Jacqueline in response as an effort to satisfy her complaints and enjoy the service she and all of our subscribers deserve. Search our map to see information about your outage, get updates about the repair status and see your estimated repair time. The best at ripping off their customers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. @sectv The multiple reps I spoke with had that chance, I cant spend any more time on this. We were on the phone for over half an hour, with no result. @sectv I'm moving out. For updates on known outages in your area, visit their website. Our Technicians are engaged and working our repairs as quickly as possible.. Find out if you can save by switching electric suppliers, FirstEnergy Transmission Subsidiary Upgrades High-Voltage Power Line in Lebanon Valley, FirstEnergy Announces First Quarter 2023 Financial Results, Pennsylvania Customers Can Celebrate Earth Day with These Energy Efficiency Tips, Met-Ed Upgrading Electric System in York County, Pennsylvania, FirstEnergy Celebrates Lineman Appreciation Day: Honoring the Heroes of the Storm, FirstEnergy and Cleveland Browns Mutually Agree to End Stadium Naming Rights Agreement, Copyright 2023 FirstEnergy Corp. All Rights Reserved. The cookie is used to store the user consent for the cookies in the category "Analytics". You also have the option to opt-out of these cookies. IP traffic sent to customers on ports TCP 25, TCP 80, TCP 443, TCP 445, TCP 1080, TCP 6667-6669, TCP 1433-1434, TCP&UDP 135-139, TCP&UDP 67 are blocked for security and network management reasons to minimize customer's computers from being virus infected through well known vulnerabilities and/or to avoid infected or hostile computers from affecting other users computers. @RCNconnects you guys suck. Report a Problem Full Outage Map Problems in the last 24 hours in Birdsboro, Pennsylvania This website uses cookies to improve your experience while you navigate through the website. Are you experiencing issues or an outage? Our recommendation is to turn these devices off when not in use, to allow the network traffic to perform optimally. Upload: Up to 30 Mbps, Download: Up to 400 Mbps Through the app you can also watch several channels that offer TV Everywhere services including our own award winning TV2 content. The cookie is used to store the user consent for the cookies in the category "Analytics". Live . MUST BE MY FIRST CUSTOMER OF THE SEASON It's that simple. Get outage and account information any time, anywhere. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Cable provides internet speeds faster than DSL through the same cables used for cable TV. Luke Wilson and Dolph Lundgren star. This cookie is set by GDPR Cookie Consent plugin. So @sectv s internet is so unreliable that I cant use it to work from home and according to the rep I spoke with, once a tech is dispatched they get no info until its resolved, which means service restoration times must be made up. We refused service to ******** as a result. On 10/07 my Internet was disconnected because he canceled it. Upload: Up to 40 Mbps, Download: Up to 600 Mbps @Cassie_SEN. Severe weather (high winds, lightning, winter storms, heat waves, rain or flooding can cause I called this morning. Just keeps re-buffering constantly! Report an Outage. If the lines become damaged and your services are negatively affected, we will come and repair your service. Service Electric offers cable television in eastern Pensylvania and western New Jersey. Our website uses cookies to give you the best user experience. Tips? YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. 2 Gig Internet . @sectv Is there an outage? There have been continuous unexplained outages and no competent ability to provide a solution. @sectv @IronPigs @SENetworkTV I stream the Pigs so my housemate can watch TV, but lately the SEN stream has been impossible! Some issues were fixed, but not all issues. We recently moved from Malvern to Douglassville. No internet service ALL day and no estimated restoration time! If I could talk to her and come to an agreement perhaps I would not have to keep this complaint open? If determined through data monitoring that a customer's data usage has strained the ability of the network to perform optimally for other users then SECV reserves the right granted by the FCC to deploy network management tools that may affect that customer's Internet performance for a temporary period of time. I had to cancel my appointment on 2-1-21 because someone called in sick at work and I had to be at work. ICYMI: As part of FirstEnergy's efforts to protect nesting birds and reduce power outages caused by nesting, we' https://t.co/lF0EZZ4BRO, Late Thursday, Met-Ed had restored service to all but 1,073 customers. Service Electric Cablevision is the best. Since I can't do that easily her it all is: We have no choice but to use Service Electric. Customers will receive either 2 dynamic public IP addresses acquirable via DHCP or may receive 2 dynamic private IPs behind Network Address Translation (NAT) via DHCP. The recent Service Electric outages have enraged many of the company's customers. Frustrations? P https://t.co/Hocif9If2b, We are currently experiencing an issue with our over the air signal due to a possible power outage in the are of ou https://t.co/KhYgaEVy6g, Prepare for power outages before they happen by keeping these emergency supplies handy: https://t.co/apDSzgdq5n, Andi's Daily Do Good: A Texas high school was lucky enough to be holding their graduation ceremony indoors when wea https://t.co/TC0bp5HTw9, As warm-weather storms become more frequent in the coming weeks, so too does the potential for weather related powe https://t.co/SdAnKr9Faf, TGIF! All Content Copyright 2023 Service Electric Cablevision In early July, ******* ***** contacted our office to explain that this was fraudulent. Necessary cookies are absolutely essential for the website to function properly. On that same week that we had numerous conversations and emails with ******** attemptingto dispute the above information and open an account. . Just about the worst customer service Ive experienced in a long time! Having problems? If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. ( which is was awesome). @TheMinimumDose @sectv @SENetworkTV Thats sucks , @NHLFlyers @NBCSPhilly @SENetworkTV Shut ******** up. This app isnt the worth the space it takes up on your phone. Service Electric Cable TV, Inc. (SECTV) is a cable television company serving eastern Pennsylvania and western New Jersey. I have video and photos on what is going on. Working remotely off my hotspot all day with a sick kid at home. See if Service Electric is down or having service issues today. You may qualify for up to $30/month savings on SECV Internet service through the Affordable Connectivity Program (ACP). eero uses multiple access points and TrueMesh technology to cover your entire home in powerful and reliable WiFi. Fastest Internet Service Providers in Birdsboro Windstream offers internet at speeds up to 2000 Mbps Service Electric Cable TV Inc. offers internet at speeds up to 1000 Mbps Verizon Home Internet offers internet at speeds up to 300 Mbps T-Mobile Home Internet offers internet at speeds up to 182 Mbps Find your provider's store locations Rates do not include franchise fees, FCC regulatory fees, or taxes. At home or on the go, you've got options! Ge, @Rt222T When scheduling an outage, we balance crew availability, impact on customers and more. Why is Service Electric forcing me to pay my abusers bill? Rest assured that we are working to restore all systems as soon as possible. This is a live broadcast of Internet statistics, as collected by Pingdom from users across the world. If you experience any service issues, please promptly contact customer service. This is the 8th week in a row Ive called them about it. Exhaust from backup generators contains a high level of carbon monox https://t.co/TkiLYELJDN, Gusty winds could blow around unsecured objects. You are currently using a browser and/or operating system we do not support. to 1000 Mbps, Verizon Home Internet Google Analytics sets this cookie to store and count page views. This cookie is set by GDPR Cookie Consent plugin. @SENetworkTV @Musikfest @sectv Literally was down there all week and saw nobody to ask for them so I'm disappointed to say the least, @sectv Why cant you fix this internally? SECV serving Birdsboro, Hazleton, Mahanoy City, Sunbury and Danville, PA is committed to providing you the best quality and. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The following are the dates of these visits and the resolutions. The developer, Service Electric Cable TV & Communications, has not provided details about its privacy practices and handling of data to Apple. @SENetworkTV @Musikfest @sectv How would I be able to turn in my badges? THEY HAVE NOTHING TO DO WITH THE PREVIOUS TENANT AND ARE NOT A BLOOD RELATIVE AND DO NOT OWE THE COMPANY ANY MONEY OR HAVE ANY EQUIPMENT FROM THE COMPANY. I couldn't even get someone to pick up the phone. See how you can use Pingdom to monitor your website. Customer Reviews are not used in the calculation of BBB Rating. Necessary cookies are absolutely essential for the website to function properly. We also use third-party cookies that help us analyze and understand how you use this website. Link to Looking for information about electric vehicles. I was told they were coming out the one morning to exchange the boxes but no one showed up. Or use our internet speed test to test your current speeds. Twice the price for half the service. Her landlord (****** *****,complainant) inquired about establishing service in her own name for this address. The Birdsboro system is currently experiencing a phone and Internet outage in the areas of Exeter and Brecknock Townships. The cookies is used to store the user consent for the cookies in the category "Necessary". 1. Then when a supervisor did call me they called our house phone number after repeatedly asking them to call my cell phone number. At home or on the go, youve got options! The graph below depicts the number of Service Electric reports received over the last 24 hours by time of day. First, the company does not have the resources (money) to compete with the larger cable . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The goal is always t https://t.co/l7huM8NkMn, ? Why? ? Leave a review for Service Electric Cablevision Internet Are you a current or former Service Electric Cablevision customer? Leave your comment below. @sectv @IronPigs @SENetworkTV I stream the Pigs so my housemate can watch TV, but lately the SEN stream has been impossible! Our cable modem and router (******* *********) was within12 months old. https://t.co/HAxGQn4otF https://t.co/3Ro1f0US2s. Learn more about Service Electric Cable TV Inc. offers internet at speeds up Some third-party retailer modems may not be capable of getting upgraded speeds. This equipment is well known and current so it should work with Service Electric's network. From October 2020 until today (April, 22, 2021) our Internet Service Provider, Service Electric Cable Vision has provided inadequate Internet and Cable Television Service. Analytical cookies are used to understand how visitors interact with the website. Viasat supplies the entire area with reliable and affordable satellite service that reaches speeds of 25 Mbps. How can a business operate this way? Our network cut off/stopped working whether we were in the same room as the router/cable modem or not. After many, many many calls to their service department and several visits by technical support representatives the problems continue to exist. Stay away from the downed power lines, park vehicles in protected areas; Unplug appliances and electronics, limit cell phone use to conserve battery life; Use portable generators outdoors only, well away from open windows and doors; Pack perishable foods into a cooler, keep refrigerator and freezer doors shut as much as Contact your local utility company. Customer service made a credit in the amount of $95 to *** ****'s account on August 5th as compensation for the issues. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. to 2000 Mbps, Service Electric Cable TV Inc. Service Electric also offers broadband Internet and telephone services through two partner companies, PenTeleData and Ironton Telephone. Power outage (also called a power cut, a power blackout, power failure or a blackout) is a https://t.co/pt1wHy7iBb, Late Thursday, Met-Ed had restored service to all but 1,073 customers. However, SECV does monitor data usage at all hours, and its customers have agreed to ensure that their activities do not improperly restrict, inhibit, or degrade any other user's use of the service or SECV's ability to deliver and monitor the service, or SECV network resources. If I truly was an authorized user on his account then they should have contacted me before suspending the service which was good through 10/17. YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. Tell us what you love about Service Electric Cablevision and offer valuable insights for other users. I have been asking to speak to a manager for DAYS, giving me no option but to report to BBB. Additionally, we found that ******** and her husband ******* ***** have open accounts withbalances at our *******division ($451.14 plus $500 worth of unreturned equipment,) and atour Allentown division in the amount of $366.40. After repeatedly calling, holding, missing work and exercising and requesting a supervisor or manager to contact me we only got a response 1 week after submitting the FCC complaint. All repairs were performed with no cost to the customer and much of the work done with relation to the replaced parts was a precaution and does not necessarily indicate that an issue was found with the parts. You have to do better than this. I am done messing with them. Internet discount offer applies only to customers that have not subscribed to SECV Internet within the last three (3) months and is only valid for twelve (12) months; after that, regular rates apply. He statedthat the persons who ordered service in his name did it without his permission and were hisbrother ******* and sister in-law ********, and he did not want this account or service in hisname. Ground is totally soggy. For what we pay for internet the service is awful can't wait until @sectv can move into where I live. You have to do better than this. Depending on which plan you select, you could enjoy download speeds as high as 50 Mbps. The "older devices operating on 2.4 MHZ" are still in use and do not slow down our network traffic which was not our problem anyway. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The letter has no direct phone number or email to contact her. It was not until we submitted the FCC complaint Ticket#******* & ******* that we got daily attention to finding the problem. That evening ********** called our office regarding the missed appointment. Service Electric Cablevision is Birdsboro, Hazleton, and Sunbury Pennsylvania's premier provider of Internet, TV, and Home Phone services. Upload: Up to 20 Mbps, Download: Up to 300 Mbps 0. 14 reviews of Service Electric Cablevision "Service Electric Cablevision is one of those monopolies that customers wish didn't exist. They are already going to be there to exchange the boxes. Our last resort is to contact the BBB. Service Electric Business is a local leader in business communications services, offering Internet, phone, and cable TV with free local, same-day service calls. By using our site, you consent to the use of all cookies. Went down and was told to go to the other side of the bridge by both sides. Would we have to go to the tent by Waffle Cabin? With your Service Electric subscription, you can watch TV2, our local cable network, or have TV Everywhere stream directly to your Apple device. The customer education listed above is referring to the following two points. The following are the most recent problems reported by Service Electric users through our website. It appears that Service Electric Cablevision - @sectv - has completely given up on customer service. The most recent Service Electric outage reports came from the following cities: Keep up the good work, Remember #BryceHarper fans, unless you're a @SECTV customer, or were lucky to get a ticket to the @IronPigs between tonight and Saturday, the best place to watch him rehab is @MiLBTV ($ubscription required). Next is a 7-day Free Preview of HBO and Cinemax (chs. All Packages Helping Low-Income Households Pay for Internet Services You may qualify for up to $30/month savings on SECV Internet service through the Affordable Connectivity Program (ACP). 33 talking about this. . Two weeks later, we went to finally watch cable for the first time with the new box and it didn't work. Due to a local power outage, the Daniel Boone Area Middle School wi https://t.co/3DdXouqB5z, Due to a power outage at the RMCTC, today, Friday, February 18, will be a virtual day for all students. Since 4-27-21 no one has contact me. Set by Google DoubleClick, this cookie is used to create user profiles to display relevant ads. International Association of Better Business Bureaus. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you are having issues, please submit a report below. By posting your comment, you agree to our I spoke with their after hours technical support which was even more useless. We have not heard back from *** **** with any further concerns since September 3rd and encourage her to contact us if she needs further assistance. PPL OUTAGE CENTER 500+ 51- 500 1 - 50 Ice & Water . LOL @SENetworkTV Please let us know what issue you are experiencing with Service Electric: Thank you for the report! When I called, I was told it was in the system for the next day, even though the person on the phone told me something different. There are multiple different Service Electrics to cause confusion, but this is the company with locations in Birdsboro, Danville, Hazleton, Mahanoy City, and Sunbury. We encourage *** *******to contact us when an issue occurs, so that we may continue to investigate anycomplaints that still exist. I am now taking the time to write this once again, in place of working and exercising. Now this past Friday 10/1 they installed a newer **** system and again today 10/5 is not properly working again. offers internet at speeds up View Outage Map. YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. The developer will be required to provide privacy details when they submit their next app update.

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