<> Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. The LHA rate a household can receive depends on the number of bedrooms they are entitled to and . Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Collects information on visitor behaviour on multiple websites. 17 0 obj Managing your application in mylambeth allows you to: calculate how much you are eligible for stay up to. 12 0 obj Telephone: 020 8356 3000 Email: info@hackney.gov.uk If you email, we aim to reply within 2 working days. Collects information on visitor behaviour on multiple websites. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. 1 0 obj The cookie is used in context with the local-storage function in the browser. Nearest tube Elephant & Castle underground station (Northern and Bakerloo lines). Why we collect your personal information 2 0 obj Used by Google Tag Manager to control the loading of a Google Analytics script tag. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. 54 Camberwell Road, London, SE5 0EN Please note that we cannot ensure the reliability of content hosted on other websites. Youwill need to contact an MP or localCouncillor in order to progressyour complaint to the housingombudsman. Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. If you need help with your rent, most people in Southwark (other than pensioners and a few exempted groups) must apply for Universal Credit (UC) from the Department for Work and Pensions (DWP), rather than Housing Benefit (HB). Either way, this site won't work without it. The information you give us See if you're eligible for help with paying your Housing Benefit or Council Tax, tell us about changes and send us evidence of your claim. To make that the council treats personal information correctly, we aim to meet in full the requirements of data protection law. Assessment of priority need. You can complain to theombudsman at any time but theywill only usually investigate if youhave already been through yourlocal authoritys own complaintsprocedure. Or Complete a task any time of day with your dedicated MySouthwark service area and, OrComplete a task any time of day with your dedicated MySouthwark service area and. Reporting changes. Use this form to make an enquiry about your Housing Benefit or Council Tax Reduction. 4 0 obj Q'|O1Ns6=ixc]kh_Xf1cu+5]fjCmonykD_yc[id$bXg/vcG Tracks the visitor across devices and marketing channels. Information for people who get council tax support or housing benefits If you receive council tax support or housing benefit, you must let us know if you move or your circumstances. stream Please take a look at our browser support page for more help. Housing Benefit and Council Tax Reduction - Tell us about a change Introduction Use this form to tell us about any change that may affect your entitlement to Housing Benefit or Council Tax. It will take only 2 minutes to fill in. Any information or proofs you give us will be used to process your claim for Council Tax Reduction and/or Housing Benefit. If you then dont claim UC or delay claiming, any rent arrears will be your responsibility. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. The housing ombudsmanconsiders complaints madeabout local authority services intheir role as landlords whilst thelocal government ombudsmaninvestigates complaints about mostother local authority services. If youre not eligible to claim UC, well use this form to decide if you can get HB as well as Council Tax Reduction. Preview: The quick brown fox jumps over the lazy dog, or Complete a task any time of day with your dedicated, personalised account, orComplete a task any time of day with your dedicated, personalised account. endobj It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. <> Benefit overpayments. We use cookies which are small files downloaded to your computer, used to improve your site visit. Make a complaint via the online complaints form, email complaints@southwark.gov.uk, call the customer service centre on 020 7525 0042 or visit a one stop shop. Registered Charity: No 211091 : Registered Company: No 463505. http://www.southwark.gov.uk/housing/council-tenants-services/mysouthwark-service-points, 30 minutes to 1 hour appointments for complex enquiries about Council Tax and Housing Benefit, 15minute fast track service appointments for document submission and general enquiries regarding Council Tax, Housing Benefit or Blue Badge applications, access self service terminal and telephones, pay services online or by automated phone, book repairs (emergency repairs and follow up repairs will need to be booked via our contact centre). Find the service area you want to contact on this page. <> Please don't use this form if: /Housing-Benefit-and-Council-Tax-Reduction---Make-an-enquiry/Introduction/, Housing Benefit and Council Tax Reduction - Make an enquiry, make a claim for Housing Benefit or Council Tax Reduction, request an explanation or reconsideration of our decision on your claim, give us permission to share your information. Call our Contact Centre on 020 8770 5000. Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. You can apply for Housing Benefit whether youre unemployed or working. If you remain unhappy you can takethe matter further. Providing documents and/or information. The easiest way is to sign in to your My Southwark account before you start. Southwark Pensioner's Centre 020 7708 4556 Repair EmergenciesCouncil Tenants For all repair emergencies, call the council's 24-hour freephone number 0800 952 4444 repairs@southwark.gov.uk Gas leaks 0800 111 999 UK Power Connections 0845 234 0040 Other housing issues Repairs to your council home There are different rules if you're from an EEA country. 15 0 obj This cookie is used to send data to Google Analytics about the visitor's device and behaviour. <> @a)b_1{{| DJtB Your reason. You should use this line if: you have nowhere to sleep, or might be homeless soon; you have somewhere to sleep, but nowhere to call home; you are/could be at risk of harm; Our helpline is open every day of the year: 8am - 8pm on weekdays We use cookies which are small files downloaded to your computer, used to improve your site visit. This function allows the web site to load faster by pre-loading certain procedures. The website cannot function properly without these cookies. Make a complaint via the onlinecomplaints form, email complaints@southwark.gov.uk, call the customerservice centre on 020 7525 0042 orvisit a one stop shop. 3 0 obj This tool will set a cookie on your device to remember your preferences and can be changed at any time. If we pay you too much, you'll have to pay it back. Marketing cookies are used to track visitors across websites. love your enemies devotional; . Essential cookie used for web server load balancing, Essential cookie for web server load balancing. Non-dependants. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. %PDF-1.5 This cookie is used to send data to Google Analytics about the visitor's device and behaviour. We have an. We're required to collect this. Telephone: 020 8708 4180 Monday to Friday 9am to 12:30pm only. Used to hold the selections you make as to which cookies you allow from the site. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! Either way, this site won't work without it. This tool will set a cookie on your device to remember your preferences and can be changed at any time. You can contact them on our free phone number 0800 917 6994 (8am to 6pm, Monday to Friday) or via our contact form: Contact the Cost-of-living crisis team which will enable us to respond to. Let us know your thoughts on things that matter to you. Media and filming enquiries. Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. The website cannot function properly without these cookies. If you use a textphone. Please note that we cannot ensure the reliability of content hosted on other websites. You are about to leave the Southwark Council website. In this section. Preserves users states across page requests. Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog, Request a service charge refund or transfer, Locate a missing payment on your service charge account, Request an actual service charge breakdown, Submit a query or compensation request for loss of heating & hot water, Give authorisation for someone to discuss your account on your behalf, Homeowners - Make an enquiry about building insurance, Get a copy of your building insurance certificate, Get a redemption statement, statement or balance for your service charge loan, Get more information or apply for a service charge loan, Tell us about problems making your service charge loan payments, Get help accessing my online service charge accoun, Link multiple properties to MySouthwark account, Apply and pay for gas and boiler servicing, Leaseholder observations - s20 Notice of Proposal / Notice of Intention (Capital Works), Leaseholder observations - s20 Notice of Proposal / Notice of Intention (Revenue), Comment on S20B costs incurred to date or final account, Make an enquiry about housing investment planning, Request permission to alter your property, Apply for Gold Standard Charter membership, Contact Private Sector Housing Enforcement. xXn6}7T@4w\[4vh}Hs$uwHJl*d9938~^z}uSSr@ (Wdy7apg('#|~9 CjIuKPUiP$sO+K[0&aH/O Y|\=#lkpMI[j They will . If you are unhappy with the initialresponse to your complaint, you canescalate your complaint through thecorporate complaints process. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog. Preserves users states across page requests. Your complaint will beacknowledged within three workingdays and the team has up to 25working days to respond to you. Find out about the Energy Bills Support Scheme, Benefits and financial support if you're on a low income. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. Preserves users states across page requests. Your complaint will beacknowledged within three workingdays, fully investigated by thebusiness unit, and you will receivea full written response within 15working days. Used by Google Tag Manager to control the loading of a Google Analytics script tag. Call our contact centre on 020 8430 2000. Either way, this site won't work without it. {7R;F;"P4 M4rp{N3*%.a %Ykw8hFv=sz6T V&;vr\0nF}2LI[ 4J3Fs]x6(_6EW3'C%vf1#~;8j)(d/{s70mVu&"ou]y(T[ Ug @xDH!%B Mary Minet Trust is a small grant-making charity that supports older adults or children and adults with a disability or illness in Southwark and Lambeth. Please note that we cannot ensure the reliability of content hosted on other websites. Online payments . document.write('@'); This function allows the web site to load faster by pre-loading certain procedures. Our highly trained customer services officers can either help you with your enquiry or transfer you to a member of staff who can. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. You can change your cookie settings at any time. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Find London Borough Of Southwark in London, SE1. y law you cannot be granted a tenancy until you [re 18 years old, however a trustee can be appointed and will be required to sign the tenancy agreement on your behalf Sutton Council. Used to hold the selections you make as to which cookies you allow from the site. Message us Use our form to contact us online Call us Lines are open Monday to Friday 9am to 4pm.. endobj If you suspect that someone is committing fraud against the council we'd like to know about it. endobj We use cookies which are small files downloaded to your computer, used to improve your site visit. You'll then have a record of your completed or saved form in your account. Used by Centro (Basis DSP) to deliver targeted online advertising, . Contact us Contact us If you have any queries regarding your application, or any technical problems with the application form, please contact us . Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. document.write('/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 34 0 R 42 0 R] /MediaBox[ 0 0 595.5 842.25] /Contents 19 0 R/Group<>/Tabs/S/StructParents 1>> <> Find out other ways to apply for Housing Benefit. Southwark Council. If you would like any further information, please email CandFASYE@southwark.gov.uk Benefits and more information: Our practice is child-centred, family minded and strengths based. Age You can apply to the Southwark Council Housing list from the age of 16, however this does not guarantee housing under this scheme. This cookie is used to send data to Google Analytics about the visitor's device and behaviour. Phone 020 7525 5950 housing.options@southwark.gov.uk Housing Department LB Southwark - Housing Options Services Services offered Advice for homeless people, those threatened with homelessness and anyone wanting housing advice. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Used to send data to Google Analytics about the visitor's device and behaviour. Sutton . It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Please don't use this form if: you want to make a claim for Housing Benefit or Council Tax.