Expert guidance. 19952023, The Independent Traveler, Inc. You know, special needs. Future Cruise Credits (FCC) Travel Documents. For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237). For voyages lasting 6 to 24 days, you'll receive a full refund if you cancel and notify Princess at least 90 days prior to your scheduled departure date. No big deal really. Visit the CDC website for up-to-date COVID-19 cruise guidance. Change the template with exclusive fillable fields. To coordinate medical and special needs services, contact the Health Services Team at. Meanwhile, voyages during the summer months and winter holidays tend to usher in children and multigenerational groups. We respond to all correspondence from our guests as quickly as possible. If you need distilled water for your CPAP machine, you need to do the form (you are asking Princess for the water), but it needs no doc signature. The guest assumes these risks when a ship is prevented from entering a planned port of call for any reason. HZrOr Q#;c3zYkr"E)-ZRI@3~F8DdH~PB$. Do you know what they consider a "medical conditon"? Register with Cruise.com to get access to exclusive rates, discounts and special offers. Up to 40% OFF + $100 Reduced Deposit + Princes Premier Upgrade + Up to $1,785 Onboard Credit; Celebrity Cruises. Inquire about your cruise, or book a new one. hWn6; }pWkcW)9V-.P0;9tPDe9r#>Q)(kBPke^vMW~8yu\W];|mfKnJ'KuKh:o?nZhj"aQTVh^|Q`UHUt&Ee|C7)5S\[;Wp7_7ngwy{}/>^VS=vQ Crew Appreciation. Cruising with Family & Kids. Following is special needs information that is specific to each cruise line. If you require immediate assistance, please call us at: 0344 338 8663. Princess Cruises welcomes passengers with all levels of physical ability. No quantity or weight limits apply for baggage, however, if you are arriving to your departure destination by plane, be sure to consult airline luggage policies before your trip. hS]k0+V(U)eXZ#1d`!&B~!(0H=dA5( lm9\5@"}%5v}eMVITiJ It can be found on any and all passenger bookings in this section. $7 Choose My Signature. All of Princess' custom-built Alaska wilderness lodges meet ADA guidelines, with accessible rooms and public spaces. Princess has long placed a high priority on making cruise vacations accessible for all guests, including those with special needs. If you have symptoms, you will get checked by the medical staff free of charge, and not necessarily denied boarding. No booking fees. I never once filled out this form because IMO - this was none of Princess's business. The OceanReady Process. Princess Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings. 8614 Westwood Center Drive, Suite 800, Tysons, VA 22182 It's Simple. Phone: 1.800.377.9383 International: 001.240.487.0155 Fax: 1.240.487.0154. It is strongly recommended that you advise your agent at the time of booking what the details are of your situation so that you can be best assisted. As PP said, it is in an effort to combat norovirus, and people coming on board with noro. *I StX mp=BEjtW`=[YXUyd)CQk)WyxT|=3Oi!j5|h{5aj{}X Qs*%q489zTT{e$\w>NjS9F3jXETn:?` gV @K\@0 ` endstream endobj 338 0 obj <>stream Please note: we are unable to reimburse costs incurred for alternative holiday plans or wages. These rooms are designed for wheelchair maneuverability, with widened doorways into both the cabin and its bathroom; wheel-in showers, hand-held showerheads and bath distress alarms; as well as lowered closet railings, sinks, and handrails; and removed or revamped thresholds. Click here to reload the page in order to enable certain features. Has anyone ignored this form? Interesting. CruiseHealth FAQ. You will also be required to let us know the type of equipment you will be using and whether you will be bringing your own supplies or if you will be having the equipment delivered to the ship. Elevators have at least a 36 doorway, and wheelchair seating is available in show lounges and other public spaces. Phone 1-888-441-7575 E-mail: info@scootaround.com Special Needs at Sea Phone: 800-513-4515 E-mail: info@specialneedsgroup.com One important rule about chairs and scooters is that they should ideally be (or fold) to less than 21 wide. For voyages lasting 25 days or longer, you must notify Princess at least 120 days in advance for a full refund. There is no nephrologist available on any of the Princess cruise ships for dialysis patients. Princess MedallionClass FAQ. It's a precaution to screen against norovirus. Amenities and stateroom arrangements vary by ship. Princess ships also welcome service animals, and have hosted a variety of such special helpers, including seeing-eye dogs, hearing-assistance dogs, and even a "helping hands" monkey. Please re-enter your credentials and try submitting the form again. It can be found on any and all passenger bookings in this section. Please re-enter your credentials and try submitting the form again. If you take a pill each morning for your high blood pressure, there is no need for the form. There is no need for a doctor to sign either the special request form or the standard "at port" medical for. Copyright 1994 2023 The Cruise Web, Inc. Free quotes. Do you have to have that filled out for conditions controlled by medicaton only, such as hypertension or non insulin dependant diabetes? Dress Code and What to Pack for a Cruise. We recommend that passengers with limited mobility be accompanied by someone who is physically able to assist with any issues onboard and onshore. y%bygp+@Mv6F'';e?r]:R W2%OAz2|lTv-{I!Tg%@J^:|p "-{dT.E)!2%.Gp3,DP7)ky>Vl)!zFE=i]=wQe4OSE^|lzfS[vstsLS+RF{eD,?7? Please notify your agent at the time of booking if any of the following special needs exist: Many ports offer easy access for wheelchairs and scooters; however a variety of conditions including gangway steepness, tenders, weather and sea conditions, and shore-side facilities may prevent guests who use mobility devices from getting on or off the ship. Policies and accessibilities vary by cruise line and by ship but all cruise lines . Restrictions may apply. The special request form is only needed if you are requesting something from the ship. hbbd``b`Uz $Ab " :` @k`{b {H[$HG>b-m9g2n@BBD0012q/h3~ In order to provide you with the best accessible cruise experience possible, please submit the Guest Special Needs Form at time of booking but no later than 30 days prior to sailing, except for sign language interpreting requests which must be submitted 60 days prior to sailing. With so many options on board, it can be a bit confusing to know what to order and where to head for the best gluten free dining on a Princess Cruise. Acceptable documents include your passport, a government-issued photo ID and a U.S. passport card. They are not interested in all of the medications we take in our daily routine, that require no special action on their part. Princess Cruises, Attention Access Office 24305 Town Center Drive, Santa Clarita, CA 91355 Email: accessofficeprincess@princesscruises.com Fax: 661-284-4408 Note: At ports where a tender is used, wheelchair/scooter access is limited and disembarkation is at the discretion of the Captain. GUEST SPECIAL NEEDS FORM. Princess MedallionClass FAQ. Special Needs at Sea works with Princess to provide mobility services, including wheelchair rentals, for thousands of travelers aboard their ships each year! Cruisers who do not complete check-in through the app will check in on embarkation day (which will be a slower, more manual process). Interesting. 335 0 obj <> endobj You know, special needs. My Mom had a medical condition that we had to notify the ship of in advance (Visually impaired traveling with a Seeing Eye dog). Home Princess Cruises Discovery Princess Enchanted Princess Sky Princess Sapphire Princess Ruby Princess Royal Princess Regal Princess Majestic Princess Grand Princess Island Princess This benefit is applicable on all published sailings. The OceanReady Process. Should an emergency situation arise during the course of your cruise, it is recommended that you be prepared to provide a complete list of medical conditions, medications, and allergies to the medical center. Portable room kits featuring a visual and tactile alert system for door knocking, telephone ringing, alarm clock and smoke detector are available upon request. Princess Cruises' fleet, which departs from several U.S. cities, includingLos Angelesand Fort Lauderdale, Florida,features both midsize ships and larger ships, so you can select your ship according to your style and size preferences. Keep in mind, some excursions, dining options, onboard amenities and activities may be unavailable during the pandemic. c nkU It's a pretty standard procedure now with the cruise ships in their battle against Noro. h, !DV(A]5~.afdfy_&8E :"R)ZG-)Z` Z endstream endobj 337 0 obj <>stream Login here to update your account information and/or contact preferences. Y,,cd8ZB%4Z1^ K[AHsIs RAc )cA$2u;53gdpy9\_~W! Ports may be accessed by a variety of methods including a ramped gangway, a series of steps or by tender. I filled out no form and I understand from another post that you can request distilled water under dietary requests in the personalizer. Cancellation fees vary by cruise duration and whether or not you purchase the cruise line's Vacation Protection or Platinum Vacation Protection package. endstream endobj startxref .gnM}i=5}+%"&5S"LHiuvZK(> 4 endstream endobj 340 0 obj <>stream Escape completely on a Princess Cruise. q?ZDLfyf*xG` F endstream endobj 335 0 obj <>stream I guess it's the old concept of "if you don't need it, you don't see it.". Princess guarantees that you'll reach your cruise's next port for no additional cost if you miss your original departure port due to a flight delay or disruption. Travelers may also bring an original birth certificate and a government-issued photo ID for these "closed-loop" voyages. Dining & Nightlife. Please note that requests received without appropriate receipts and documentation may result in processing delays. if you think that's bad, when we got off the PP in Hong Kong, we were screened to make sure we didn't have anything - we had to fill out a questionnaire and pass through a screening process to get into the city - they were pretty intent on keeping Hong Kong healthy from the dreaded 'cruise ship disease':rolleyes: I have never seen this form. You can also visit our Frequently Asked Questions. %PDF-1.6 % Pia, On any of your bookings, go to the 'special requests' section and look under 'medical conditions'. Standard processing time is approximately four weeks from date of receipt. There is a form to click on for anyone needing to report special medical conditions before they sail. Visit Princess'. 6 F$w0q`ax[2e &n^zzmvv/4OOE}N%SF5hiv'u'{[>lGK) zj endstream endobj 336 0 obj <>stream Exclusively on Princess, a MedallionClass vacation lets you decide who you interact with and how. Onboard FAQ. Special gangway mechanisms on most ships simplify embarkation and disembarkation for wheelchair guests in many world-wide ports. hNH_eRo+!$'6%"$9:q8tm{{vHJ+kAKA+P.,:- Z*~8 za =+=BjCKd@XG$)BAZ^{Aad$G$WX%Q$IH Accessible rooms for wheelchair travel guests have widened doorways into the cabin and bathroom; wheel-in showers, hand-held showerheads and bath distress alarms; lowered closet railings, sinks, and handrails; and removed or revamped thresholds. When/if you get the Princess definitive answer, please let us know. To continue with the process, please download and fill out the Shareholder Benefits Form. They implore you not to lie ont he form. b,N=.s!X 5r@q?J Princess Cruises requires a 20% deposit for all cruises. (At least this is how it was on other cruiselines we've sailed recently). Guests must be able to take steps and use a collapsible manual wheelchair to board tenders. The health form that you fill in prior to your cruise is only for health issues that might require some sort of intervention or pre-planning on the part of. Certain stateroom categories may vary in size and configuration by ship. Please note that even if the ship is scheduled to dock at a pier situations may arise where the disembarkation process changes from pier side to tendering. An itemized bill will be provided which can be submitted to the guests health insurance company after the required treatment is charged to the onboard account. Does every passenger have to have this form filled out. Inquire about your cruise, or book a new one. Future Cruise Deposits (FCDs) are created per person. Create your signature and click Ok. Press Done. This group is solely for Professional Travel Advisors who are interested in learning more about Special Needs Group and how to service the special needs, mobility challenged, and mature market segments. Royal Caribbean offers a wide range of autism friendly products and services, and they include: Priority check-in, boarding and departure. Some of those people will have additional needs that range from mobility impairments (i.e., cane or wheelchair users) to dietary restrictions (i.e., gluten-free or low-salt) to other challenges such as autism. By Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. The vessels are equipped with Braille elevator call buttons, audible arrival sounds and infrared listening assistance systems in the theatres. I'd also like to know. Find the MSC Cruises Special Needs Form you need. You can easily and conveniently arrange for the rental of scooters or wheelchairs by calling 888-494-7303 or click here for more information. Princess strongly recommends you bring your passportin case you decide to disembark the ship before reaching your final destination. I've never seen a medical form and the one page disclaimer form is usually given to you as you are boarding. Bookings and general support New Zealand: Calls are charged at local rates plus your telephone companys network access charge. Portable room kits featuring a visual and tactile alert system for door knocking, telephone ringing, alarm clock and smoke detector are available upon request. 6./fzxme)QTb9Vq[T_n6RVM? i/l? Princess Cruises. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com. For those with mobility issues, Princess requires you to make your needs known ahead of your cruise. Choose from 3 Cruise Packages for Princess, Princess: up to $250 Onboard Credit for Military. You may See details about the on onboard experience , See details about the on shore experience , Centers for Disease Control and Prevention (CDC), Note: To see Princess' updated deposit, cancellation and rebooking policies due to COVID-19, visit its. For travelers with limited mobility, all of Princess vessels have ADA wheelchair accessible staterooms. Adventure Ocean flexible grouping by ability for children 3 to 11 years old. The company's exclusive Midnight Sun Express railcars also offer access to the lower levels of the car, including dining areas and outside observation platforms. Guests must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship's personnel. Princess Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings. She manages her issues at home on her own, and can do so on the ship. Therefore, you must create a separate request for each FCD holder. Keeping in Touch. Cancellation Policy. Have you received something in advance? Please complete the form to request your FCD extension. Enjoy TrulyTouchless experiences and personalized service that makes everything easier, including physical distancing. We are working hard to make sure every request is handled accurately and efficiently. Prefer extra time for land exploration? They are not interested in all of the medications we take in our daily routine, that require no special action on their part.[/quote]. For more information regarding cancellation penalties, visit Princess'. Millions of people will take a cruise this year, traveling to ports of call near and far. Princess Cruises Please contact us for your special needs rentals for your Princess Cruises vacation including wheelchairs, mobility scooters and other equipment. Please refer to any communications you have received for more details on what expenses may be eligible for reimbursement. Follow the step-by-step instructions below to design your carnival cruise special needs: Select the document you want to sign and click Upload. From larger cabins with accessible tubs and showers with benches to audiovisual kits and autism certifications, oceangoing cruise lines strive to make cruising an enjoyable vacation for anyone.. Request Information. Princess. Special Needs Cruises Princess Cruises 30% OFF ALL Guests + Kids Sail FREE + Instant Savings + FREE GRATUITIES or Up to $1,700 Onboard Credit 50% OFF Cruise + FREE At Sea + BOGO Airfare + Up to $1,700 Cash Back Up to 45% OFF Fares + $300 Onboard Credit + Up to $500 Air Credit + Reduced Deposit + Up to 4 FREE Amenities Up to 40% OFF The Crown Class Ships, specifically the. Open it with cloud-based editor and start altering. Please review the form below, we have highlighted the fields that need your attention. Otherwise, guests requiring physician assisted dialysis may make arrangements by contacting Dialysis at Sea at 1-800-544-7604. Ports that normally use tenders to access the shore are noted on the itinerary. hWn7>Z/!`F,4FNE=%:6Qg8{f(x,9T j It shows up on my booking confirmation. If you need distilled water for your CPAP machine, you need to do the form (you are asking Princess for the water), but it needs no doc signature. If you need distilled water for your CPAP machine, you need to do the form (you are asking Princess for the water), but it needs no doc signature. With Princess Cruises' EZair program, you can view competitive airfare prices. There are three variants; a typed, drawn or uploaded signature. hDK0MJAbJ>RE Environmental Officers can assure that dialysis waste disposal policies are followed, including providing the stateroom with a closed lid waste receptacle lined with a bio-hazardous bag for care of bags or pouches of bio-hazardous waste. This does not affect the quality or independence of our editorial content. It is recommended that a guest requiring dialysis consults with his or her nephrologist prior to making travel arrangements. In most cases motorized wheelchairs and scooters cannot be taken on tenders. If you require immediate assistance, please call us at: 132488 or 1300 551 853. It's a pretty standard procedure now with the cruise ships in their battle against Noro. Special dietary accommodations including gluten-free and dairy-free. You may rent a wheelchair or specialized equipment for your cruise or bring your own wheelchair or other equipment onboard. If we have any questions regarding your claim, we will contact you using the information provided in this request. Pricing. If you will require oxygen supplementation during your sailing, please contact our Fleet Medical Department at (661)753-2680. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. We were not able to submit your information because there was incorrect or missing information. Guests undergoing dialysis should be aware that Princess' ships' medical facilities are similar to those of an urgent care center and do not have available specialists or specialized facilities. All Princess cruise ships have staterooms that accommodate passengers who use wheelchairs. Many ports of call use a mechanism known as a "stair climber" to assist guests up and down the gangway. Princess Cruises does not provide wheelchair rentals or scooters for their guests. Princess is pleased to offer a special Carnival Corporation shareholder onboard spending money program. Announcing Our 2023 Cruisers' Choice Award Winners! a Ygnud;rV2t&P|wI*fl`J%O)p'qJW eRu-kD' I have never seen this form. Adventure Ocean toilet-trained policy exception. We appreciate your patience in affording us the time to respond to your request. Pia, On any of your bookings, go to the 'special requests' section and look under 'medical conditions'. Princess Wellness and Special Needs Contact Information: accessoffice@princesscruises.com or 1-800-774-6237 Dietary needs Smoking Policy Website -Click here for more information on dialysis, oxygen, accessible cruising, personal mobility, and sharps disposal. ctbusdrivermom, July 23, 2008 in Princess Cruises, Being it is our first cruise I am a little confused on the Medical Form. I somehow don't think that HBP or DM is what they consider a "medical condtion." Crowd-free, simplified safety training JourneyView activities timeline OceanNow service on demand They are not interested in all of the medications we take in our daily routine, that require no special action on their part.[/. The Sky Princess had earlier been denied permission to dock in Havensight in the Virgin Islands, after surpassing the 3% COVID-19 positivity rate threshold. For this purpose, we ask you to inform us of any accommodations needed due to your disability, special needs or dietary restrictions with the following Special Needs Form and to give us your consent for the respective use of this data: We will use your data to adapt your cruise to your special needs. Note: Fees may apply if you change your original flight reservation fewer than 45 days before your scheduled departure date. ?&[l6`]n{pbKUq}NdOMvKFrI,"OAJ >R@tT cPb.6JE=jsgyy>gp,9052/;xg\$$.u?DkRctdUcqOK">-GMrB,z^Bw.N@fK-/0u2Ep0b5~"AsgtfdHT#sST/9M yG}iB^R@v (/RT[E5:;9uZPx*XZ 9Kw Princess' efforts in this area have garnered them many awards and recognition. 6 weeks is what I am thinking, again this is if you have a disclosed medical condition that requires pre-planning on princess part..I know it is 6 weeks for certain dietary requests ( e.g. The health form that you fill in prior to your cruise is only for health issues that might require some sort of intervention or pre-planning on the part of. Dialysis at Sea specializes in the treatment of hemo-dialysis care while onboard on select Royal Caribbean sailings along with trained doctors and nurses and provides dialysis equipment and supplies. The request for a TDD kit must be made at the time of booking. Alaska cruisetour guests will find their vacations accessible as well. We embarked on 30 plus cruises with Princess without filling out the medical form. Princess. Guests will find guidelines in Princess' shore excursion listings to indicate the level of access for each tour. By clicking the Submit button, (on behalf of all passengers listed above) you certify the information provided is true and correct. Walking Aide Rentals for Cruise, Hotel and Air Travel, Quick Tips A Guide to Placing a Booking via Our Call Center, Quick Tips A Guide to Requesting a Price Quote, Please Join SNG for Travel Professional Facebook Page, Special Needs Group Travel Industry Newsletter, SNG Preferred Professional Development Partners, New & Improved MiraBurst Miracle Berry Tablets, Rollators, Wheelchairs, & Wheelchair Cushions, Accessibility Advocate Consumer Monthly Newsletter. Disclaimers about ship ratings: A ships Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk. Square footage varies based on stateroom category and deck location. Each vessel features up to 31 accessible cabins, across a variety of stateroom categories. The special request form is only needed if you are requesting something from the ship. Note: ADA accessible stateroom shown is on board Caribbean Princess. Terms & Conditions Privacy Policy Site Map If you take a pill each morning for your high blood pressure' date=' there is no need for the form. For cruises that begin and end in the United States, you must present a Western Hemisphere Travel Initiative-compliant document at check-in. A guest may be at sea for several days without any immediate hospital and/or specialist back up, and if the itinerary is not within the U.S., the availability of specialized shore side facilities can be extremely limited. Please talk to one of our cruise consultants about any concerns you may have. %PDF-1.6 % Additional equipment is also available on request, such as toilet seat raisers, shower stools and bed boards. All Future Cruise Deposits expiring in the next 120 days will be extended for 1 year unless a 2 year extension is noted below. One of our experts will gladly help you. Please be advised that a single request for multiple people cannot be processed. Cruises last between two and 111daysand feature everything from specialist-guided stargazing to stage shows to "Movies Under the Stars" poolside screenings. The first page of this thread is 11 years old; perhaps better to start a new thread with a current question. Get the PASSENGER IMMIGRATION FORM - Princess Cruises completed. t5 )S5%L}Q%()WVgrQ+7sJ TO"3]?Ni s2"UR@5d#GBGk? Refund requests are processed in the order received. Please note that requests will be processed within 10 business days and only cover Future Cruise Deposits purchased onboard a previous sailing. Special Needs at Sea works with Princess to provide mobility services, including wheelchair rentals, for thousands of travelers aboard their ships each year! If you make a purchase from our site, we may earn a commission. B;!(( -_$wY%RNRhY\%hC%V%-UlzWQWGaMLU,lEw(p8_Gqix4QHHk$rABb[iIM1\/feQ\6XKww^r}mD+Mi~. Princess offers a selection of staterooms that provide full wheelchair-turning space. Passengers using electric mobility devices must ensure the batteries are the dry cell type and they can only be stored in your stateroom. Princess Cruises' claim to fame may be its starring role in the 1977 hit TV series "The Love Boat," but since its Hollywood debut, the cruise line has continued making waves with enriching onboard activities and versatile itineraries. Thanks, I believe that upon embarkation, you have to sign a form that says you haven't been ill in the past couple of days. You will need a valid passport for international cruises, as well as a visa for select international port destinations. From finding the right destination to choosing the best departure date, we're here to help. Guests with sight and hearing disabilities will also find the ships to be accommodating. If your family includes someone with extra . ADA "all in one" kits are available upon request featuring telephone amplifiers, visual smoke detectors, door knock sensors, text telephones (TDD) and other aids. Each passenger MUST fill them out (the parents will fill out for the children - they may be included on the parents form - I don't remember) declaring your presence or absence of gastrointestinal symptoms on arrival to the ship. If you have not created an account with is or cant remember your login info, please fill out the form below for assistance. Dress Code and What to Pack for a Cruise. Please note that all information is subject to change at any time without notice so please contact your agent with specific requirements so that you can get accurate information for your ship, sail date and unique situation. Wheelchair users will find access-friendly design across most of the Princess fleet, making it easy to enjoy each vessel's restaurants, theaters, spas, lounges and open deck space. Login (optional) to your My Princess account to review your active Future Cruise Deposits. Shore excursions maybe reserved from the time you book your cruise to five days before departure. Onboard Experience. The moment I did, they sent off a Medical Form that was quite extensive. The health form that you fill in prior to your cruise is only for health issues that might require some sort of intervention or pre-planning on the part of Princess. That limit is so that they can fit within your cabin. Even before this time, however, Princess' well-recognized guest service extended to accessible cruising. Princess Cruises has long placed a high priority on making cruise vacations accessible for wheelchair travel and passengers with special needs. The company initiated its award-winning Princess AccessSM program in 1992 to raise the standards of cruise ship accessibility across the fleet, while keeping in mind the constraints and special considerations inherent to a ship at sea.

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