For more information, review the terms and conditions below or visit our Cancellation Options page. Air Canadas Vulnerability Disclosure Program. Click on the Confirm button to confirm the flight. Due to system limitations, a maximum of two (2) forms of payment is permitted on a single booking at time of purchase. AC sent me a travel Voucher a couple months ago from a covid cancellation, stating I could use the full amount to book as many flights as I want until the money is used up. Make sure you are both carrying valid ID, and dont forget to bring your electronic travel voucher number. It is also good to be aware that our Prime Minister has said that international travel to Canada may take many months, even to there being a widely available vaccine. To redeem your Air Canada travel voucher on the website, you can take the following steps: There are various details that a user should know before using these vouchers provided to them by Air Canada. My voucher number has 13 digits instead of 15 and starts with 014 instead of 144. 1-888-EXPEDIA (1-888-397-3342)or 1 (613)-780-1386. Information on scheduled and estimated departure and arrival times, delays and cancellations. How does it work? If youre booking a flight and hotel package to Mexico and the Caribbean (excluding group reservations) with Air Canada Vacations, look under Payment Information on the payment page. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. Or does fully transferable mean something else entirely!! Also it was stated that value could be converted to Aeroplan Miles plus an additional 65% bonus. If that, you would must received a confirmation email from [email protected] or [email protected] with the following subject line: 'Your Air Canadians Travel Eintrittskarte can arrived'. lamentforanation 3 yr. ago ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109070375', '');}, 'log_autolink_impression');airline yourself and ask! Im ready to start contacting media and government agencies. Information on scheduled and estimated departure and arrival times, delays and cancellations. The email would have ships a 15-digit travel voucher number (for . ACCredits are only redeemable on Air Canada toward the purchase of air travel offered by Air Canada and operated by Air Canada, Air Canada Rouge and Air Canada Express carriers and/or the purchase of ancillary services offered by Air Canada Enter details in the Book section of the origin and final destination. The email would have included a 15-digit travel . No response.**. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. In the event that a ticket or ancillary service purchased (in part or in full) using an ACCredit is being refunded, the value or the unused portion thereof (based on the terms and conditions of the fare being refunded) that was originally Your eCoupon expires on the date indicated in the email you received. Agency* we are entirely acting as an agent, Our aim is to create a connection between travellers and suppliers of travel services. **Ha. ACCredits are only redeemable on Air Canada toward the purchase of air travel offered by Air Canada and operated by Air Canada, Air Canada Rouge and Air Canada Express carriers and/or the purchase of ancillary services offered by Air Canada in conjunction with an Air Canada, Air Canada Express or Air Canada Rouge flight. Air Canada reserves the right to deactivate or reject any ACCredit issued or procured, directly or indirectly, in connection with fraudulent actions. Air Canada reserves the right, and the ACCredit holder of the ACCredit agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the ACCredit program. eCoupons are issued via email. Scan this QR code to download the app now. I'll keep a note because there is going to be a time when we'll probably have to contact Air Canada whether it's to book the original travellers or different ones. You can then use our helpful tool to the right to check your balance at any time. ACCredits cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a flight pass or ticket which is part of a group booking. At the airport You and the person to whom you wish to sign over your electronic travel voucher can go together to the airport and purchase a ticket at any Air Canada counter. travel insurance. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106713342', '');}, 'log_autolink_impression');flight (Standard Economy), I can afford to wait at the moment. Has anyone seen this or even used it yet ? Air Canada fleet equipped with WiFi. It is possible to redeem your electronic travel voucher in a few clicks once your reservations are completed with Air Canada Reservations, your travel agency or at an Air Canada-staffed airport (it is as simple as providing the number of the voucher to the agent on the day of your booking). eCoupons are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (operated by Jazz Aviation LP). I have actually tried and gave up after 45 minues of holding on. products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. Air travel. You can use this voucher type to book a new flight on this airline. We have detected a device type and/or operating system version that may result in slow performance on this site. You can redeem them on the payment page under the payment summary section for reservations of Air Canada flights or related travel options. This is starting to give me a headache. Save. If you aren't logged in, enter your confirmation number, SkyMiles number or credit card number to access your itinerary. If the cost of the ticket being purchased is greater than the value of the ACCredit, the stored value will be depleted to zero value and the difference must be paid with another ACCredit, Gift Card, eGift card or other accepted form of Starting today, incases where a customer's flight is cancelled or rescheduled by more than three hours, we will now offer all customers the choice of receiving a refund, an Air Canada Travel Voucher or the equivalent value in Aeroplan Points with a 65% bonus. more, You seem to have JavaScript disabled. ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. No one in the UK will have any access to them. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation. I previously requested an Air Canada Travel Voucher but haven't received it yet. If the fee or travel option cost is greater than the balance of the eCoupon, please 1 year ago. Please check your inbox or junk folder for a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: Your Air Canada Travel Voucher has arrived. The redemption will be processed to the original form of payment of the ticket. They replied to me via email like 2 weeks after receiving my notice to confirm my voucher request would be taken care of somehow. For more information about the Air Canada Travel Voucher, please click here. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party "Air Canadawill beofferingrefundstoall eligible customers whether they cancelled their ticket or if their flight was cancelled by the airline. The redemption will be processed to the original form of payment of the ticket. For purchases involving multiple passengers/eCoupons, it is advisable to make separate bookings. Report inappropriate content. I also got an email from Aeroplan that the Air Canada Travel Vouchers are fully transferable and has no expiry date, which seems far better than 3 days ago when I rang. 62 reviews. The annual card fees vary according to the plan you enrol in. I have been waiting 7 months. So how do you use your Air Canada Travel Voucher? As I have paid in full for my (ta && ta.queueForLoad ? ACCredits can be used as a payment method for bookings made via a mobile device and for payment of self-serve check-in options online. The airline has all the rights to refuse or suspend ACCredit for any unlawful activity. Air Canada also announced a new policy for all tickets purchased for future travel. I cannot use these vouchers as i now have no reason to travel on air canada. You can transfer the total or partial value of your electronic travel voucher to another person by calling Air Canada Reservations when you are ready to make a new reservation. Check-In Information ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109070346', '');}, 'log_autolink_impression');airline knowledge is a bit out of date. If your Air Canada Travel Voucher has been lost, stolen, damaged or destroyed, please contact Customer Relations. ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. Air Canada reserves the right to refuse, suspend, hold for review or cancel any ACCredit for which unlawful use is suspected, for ACCredits mistakenly issued in an incorrect denomination, or for any other violation of the present Air Canada You'll need to have your 15-digit ACCredit number and corresponsing 4-digit PIN handy. Great news Robin.. taking them to task. The Air Canada Travel Voucher can be redeemed at, If the customer wishes to redeem an Air Canada Travel Voucher but applies a different currency, then the applicable rate of exchange will be based on the. . Accessing Air Canada WiFi will probably seem like a simple task, but there are a few things to know first. What you need to know is that there are fees and taxes plus only Aeroplan gods know for what else that you usually end up costing you about half to 1/3 of the lowest price tickets. I have read, several times, the booking conditions on the website, and sure enough it says fully transferable. armstrong20 3 yr. ago thanks so much! At this point it said it would take 6 to 8 weeks. Thank you very much for the feedback, much appreciated. How you apply for a refund depends on how you bought your ticket or vacation package. Each voucher is fully transferable, can be used multiple times and will never expire. Air Canada reserves the right to deactivate or reject any ACCredit issued or procured, directly or indirectly, in connection with fraudulent actions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To redeem a voucher you call them. However, you can also book hotels package to Mexico with their usage. If I want to get flights outbound on June 1 and inbound on June 21, I can book the outbound flight a year ahead, but have to wait 3 more weeks to book the inbound flight a year ahead of that date. According to the press release, with today's announcement, Air Canada is extending a refund option to all eligible customers with tickets for travel dates on or after February 1, 2020 and who purchased their ticket before April 13, 2021. Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. Just on a side note, can you use an Air Canada Travel Voucher on Air Canada Vacations where I could book flight or even hotels, (even in Ireland) Any feedback would be great ! Best Airline Staff in Canada and North America. Only issued by Air Canada by giving them through the official email having the required code. Additionally, if you have status with Air Canada, you get even more value, because I don't have to pay most of the fees and surcharges that others complain about. Note: To check the balance of an Air Canada Travel Voucher issued in a currency other than CAD and USD, please email Customer Support at aircanada@buyatab.com. If you misplace these numbers, youll need to complete our Customer Assistance form in order to retrieve them. Please note that if you received your electronic travel voucher as a form of compensation under the Air Passenger Protection Regulations, it does not expire, but you might need to call Air Canada Reservations to re-activate it if not used within one year from the date of issue. An email will be sent to the original email on file with your new PIN. Air Canada reserves the right to deactivate or reject any eCoupon issued or procured, directly or indirectly, in connection with fraudulent actions. Air Canada is not responsible for any stored value balance if the ACCredit is lost, stolen, damaged or destroyed. Air Canada is not responsible for Air Canada Travel Vouchers that are undeliverable or not received due to inaccurate delivery information, including but not limited to an incorrect or inexistent email address. Transferrable usually means they can be used by someone other than the named person they were issued to/for, if I remember rightly. eCoupons are issued via email. eCoupons cannot be sold; unlawful sale or attempted resale is grounds for seizure and cancellation of the eCoupon without compensation. Air Canada customers can still elect to have a fully transferable Air Canada Travel Voucher (ACTV) with no expiry date or converting the value of their ticket to Aeroplan points with a. Note, the redemption rules are different depending on where youre choosing to complete The voucher can be used multiple times, is fully transferable and has no expiry date." It says I'll get two emails within six weeks with the vouch number and a PIN number. Air Canada has announced today that, as part of its financial aid agreement with the federal government, the company has agreed to refund customers whose flights were cancelled last year due to the COVID-19 pandemic. It is a piece of cake to redeem it as you only need to contact the reservation center of this airline or redeem them using it as the payment method during the online booking process. Additional information: I will email you the confirmation email with voucher numbers and pins: Dear Air Canada customer, We are happy to send your Air Canada Travel Vouchers with a combined value of 3814.70 USD, split across multiple Travel Vouchers for your convenience and security. eCoupons are not credit or debit cards and have no implied warranties. ACCredits are valid only when received from Air Canada, Air Canada Rouge, or Air Canada Express. You can check the balance of your eCoupon online at any time. I did last Thursday. And All I need to do is to contact Expedia and request to fill up an online Voucher form to Air Canada. Best Airline Staff in Canada and North America. To purchase an Air Canada, Air Canada Rouge or Air Canada Express* flight: Online at aircanada.com, by calling our Canadian or U.S. your purchase. These vouchers are not accepted as a payment method when you use the mobile app of Air Canada or use it during self-serve check-in options online. Even when I telephoned Air Canada (in Canada, as I telephone number for England was not working) their customer support couldn't give me an answer as to how long I would have to wait. But I don't think I'll by flying with air Canada anytime soon. Yes, the travel vouchers issued by Air Canada can be transferred to any other person as they are transferable. Any user can redeem ACCredit through the official website of this airline from the payment section. That requires just a phone call and the identifying of the purchases I want t claim.

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