Download Adobe Acrobat Reader for free by clicking the "Download" button below. Being vertically aligned helps us provide the best quality products and services to our clients. The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans . 07/22/2022. They are only supposedly paying me a refund of $204.99 and I want a full refund do to additional costs I am having to pay out of my pocket. At Fortegra, were fortunate enough to have both underwriters and administrators as a part of our family tree. Fortegra is more than an insurance and service contract provider, we're a PARTNER committed to your success. Customer Service Representative (Dutch Speaker), Communication Consultant, digital channels, Duisburg, North Rhine-Westphalia, Germany, Addetto/a al servizio clienti in store part time, Sales Representative Auvergne-Rhne-Alpes (f/m/d), Marketing Coordinator - Portuguese Speaking, Proyectista Mecnico - Sector Packaging (m/f/x), Stage Assistant(e) Marketing Oprationnel H/F, Senior Consultant Audit / Wirtschaftsprfung (m/w/d), Mnchengladbach, North Rhine-Westphalia, Germany, Field Engineer (werken met Zorg-Domotica), Azure Cloud Software Engineer - United Nations, (Kreditoren-) Buchhalter (M/W/D) in Teilzeit (ca. Either Fortegra is unable to contact the customer, or the customer has indicated they no longer . They're are thieves. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sign in to create your job alert for Customer Service Representative jobs in Jacksonville, FL. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Their mission is to look for inconsistencies or wiggle room out of the contract so that they don't have to own up to the flaws in their product. The Fortegra Group, LLC ("Fortegra"), a global specialty insurer, and subsidiary of Tiptree Inc. (NASDAQ: TIPT), today announced it has completed its acquisition of ITC Compliance GRP Limited ("ITC"), the United Kingdom's largest secondary intermediary Financial Conduct Authority (FCA) Network. Kim Cooley Fortegras parent company Tiptree (NASDAQ:TIPT) has been included on a list of Top Performing Stock Predictions for 2022 by the Wall Street Transcript. I'm so disappointed! Ability to multitask using various applications to perform assigned tasks, including processing, logging, and routing claim documents, mail, and claim letters between customer calls. I called to make a claim and the first lady didn't even want to hear it and saying what I'm explaining is not covered without asking for proof. Just call our toll free number or use our online click-to-chat feature. It is a sad excuse to not go by theyre warranty. I been trying for a month for them to update each other on the matter of resolving my case. Knowledge, utilization and proficiency of the following software and programs: Microsoft Office Suite of Outlook, PowerPoint, Word, Excel . By relying on third-party underwriters, many insurance companies play middleman. Saad of Fort Worth, TX Verified Reviewer Original review: April 19, 2023 Worst customer service ever. They sent repair guy who started, I have gone to service 3 of the same sectional in the last. Service was great until after I paid for and received my first set of furniture. Mar 25, 2020 10:00:00 AM. This will surely increase the credibility of your complaint. Coverage varies by policy. Resolves escalated situations in a friendly, courteous manner. Please contact the store where you made your initial purchase. I made a claim on a ottoman that was basically collapsing. I purchased four stools from Rooms to Go with an extended warranty. Please send us an email with your order # and the details to TellUs@RoomsToGo.com. This button displays the currently selected search type. Fill out the form below and we will get back to you. Something apparently was drug across the arm or something which caused a scratch/flaw in the leather. The scratches clearly penetrated through the leather as our sofa is brown and all you can see is white from the padding underneath the leather. Maintains a working knowledge of Fortegra's products and processes and support customer needs, including company and department guidelines, customer service standards and compliant sales practices. Click the link in the email we sent to to verify your email address and activate your job alert. Fortegra Property and Casualty Underwriters. A Fortegra Insurance Company Lyndon Southern is the primary property and casualty insurer for Fortegra Financial Corporation and its credit and specialty insurance programs. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. (Malta company registration number C 84703), with its registered office at Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta, is authorised under the Insurance Business Act 1998 of the Laws of Malta to carry out general insurance business and is regulated by the Malta Financial Services Authority of Triq l-Imdina . In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy. Fortegra And weve got a few more tricks up our sleeves that will save customers even more time and hassle, but youll have to stay tuned for those. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives. Holly Bohn - Executive Vice President, Chief Marketing Officer I asked for a full refund of $269.99. News, Holly Bohn - Executive Vice President, Chief Marketing Officer . Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. We had the 3 year extended warranty/3 year guard it furniture service contract. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy, Meet The Six Underwriting Companies In The Fortegra Family, A Kentucky-domiciled life insurance company, A Louisiana-domiciled life insurance company, Provides life insurance in the state of Louisiana, Product lines include credit life, health and accident, and life insurance, A Delaware-domiciled property and casualty insurance company, Provides credit-related property insurance in over 40 states and the District of Columbia, Product lines include real estate and automobile collateral protection, credit property (primarily consumer goods), non-file, warranty, and involuntary unemployment insurance, A Georgia-domiciled property and casualty insurance company, Provides credit-related property insurance in Georgia and North Carolina, Product lines include real estate and auto collateral protection, credit property, contractual liability debt cancellation, vehicle service contracts and extended service contracts, involuntary unemployment insurance, and non-file, A California-domiciled property and casualty insurance company, Provides insurance products in the state of California, Product lines include personal auto, disability, fire, liability, and marine insurance, A Georgia-domiciled life insurance company licensed in 45 states, Product lines include credit life, and credit accident and health insurance, Product lines include life insurance, health insurance, and annuities, Provides life insurance in the state of Kentucky. Experience using 1-2 systems/programs simultaneously. Thats the longest it takes for one of your customers to have a call answered. I call Fortegra Customer Service and receive the same push back. It's been a horrible experience. I call Fortegra Customer Service and receive the same push back. (n) Scratches, rips, cuts, gouges, and scuff marks of any type that do not clearly penetrate through upholstery or the clear-coat finish on wood, exposing the bare wood. When expanded it provides a list of search options that will switch the search inputs to match the current selection. JACKSONVILLE, Fla.,Jan. 17, 2023/PRNewswire/ -- The Fortegra Group, Inc ("Fortegra"), a global specialty insurer and subsidiary of Tiptree Inc. (NASDAQ:TIPT) today announced the launch of a Catalytic Converter Theft Deterrent Product under the company's Smart AutoCare brand. Fortegra Financial was founded in 1981. Fortegra Europe Insurance Company P.L.C. Excellent interpersonal and customer service skills. The New Hot F&I Product: Excess Wear & Use Protection. As you can see, most insurance services companies are really just the administrator. The service provider will accept cash, check or credit/debit card. Do not buy the insurance. Do you really want 30 new, disgruntled customers? To which I responded, " are you saying that your furniture is only good for up to a year? This is ridiculous. 10/01/2021. Fortegra is more than an insurance and service contract provider, were a PARTNER committed to your success. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy. The complaint has been investigated and resolved to the customer's satisfaction. We filed a claim under our "accidental" coverage that state: Accidental Damage from Handling: PDF Files require Adobe Acrobat Reader to Open, View or Print them. You can unsubscribe from these emails at any time. Fortegra Financial operates in the Fintech industry. Contact us at (800) 867 2216 Hours of Operation: Monday to Friday, 8:00 AM until 5:00 PM EST Please Note: If you submit a request during this time, our Customer Service team will reach out via email within a few business hours. coverage information. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. They are choosing to only reimburse me a partial payment because the contracted repair man came out to look at the chair only to tell me he couldn't fix it. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. This complaint was posted by a verified customer. Rep advised that I have had the sectional longer than a year and Warranty expired. Why pay for a plan that won't be honored? For over 40 years, weve been delivering reliable risk management solutions. This be the last time I buy nor pay for so called extended warranty. Fortegra Agent/Agency Appointment Regulatory Specialist Jacksonville, FL Easy Apply 7d Fortegra Manager, Data Management Team Jacksonville, FL Easy Apply 3d $54K-$84K Per Year (Glassdoor est.) The strength & stability you need from an insurer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The estimated total pay for a Customer Service Representative at Fortegra is $40,612 per year. Ability to multitask using various applications and channels of communication. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance, 401(K) and Family Medical Leave. Ability to multitask using various applications to perform assigned tasks, includingprocessing, logging, and routing claim documents, mail, and claim letters betweencustomer calls. Within a year of purchasing, we noticed a scratch on the arm of the end recliner. At Fortegra, we like to say that great customer service is in our DNA. do not spend your $$ buying in rooms to go. Also, since we're so well connected, it helps improve our speed to market. I will never buy anything from Rooms2go again and I will share that sentiment as well. He called it a piece of junk. LONDON,July 27, 2022 The Fortegra Group, Inc. ("Fortegra"), a global specialty insurer, and subsidiary of Tiptree Inc. (NASDAQ:TIPT), today announced the relocation of its London office from Bankside House to the iconic Fenchurch Building, known as The Walkie-Talkie building. Can nurture strong, long-term relationships with any customer or branch representative. Theyre stuck in the middle between the actual insurance underwriter and you, the agent. Everytime someone attempted to sit on the stools the screws were so small that they would pop out. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Display a consistently positive, professional, and cooperative tone with customer,contacts, and co-workers. I called fortegra again and they were rude and argued saying, "you've had it for more than 6 months. Fortegra Weekly covers the insurance and warranty solutions world so you dont have to. Find out who's hiring in Jacksonville, FL. Fortegra is proud to be Certified by Great Place to Work. Smart AutoCare's dealers and customers are protected and have direct access to both the administrator and insurance company because our service contracts are backed by a contractual liability insurance policy (CLIP) issued by an "A" rated carrier with billions in assets. Specialty, hbspt.cta._relativeUrls=true;hbspt.cta.load(454246, '06b8d467-550a-4f8e-a9e2-ec2be49c94f3', {"useNewLoader":"true","region":"na1"}); Fortegra Weekly covers the insurance and warranty solutions world so you dont have to. Fortegra is a global specialty insurer that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. JACKSONVILLE, Fla.-- ( BUSINESS WIRE )-- Fortegra Financial Corporation ("Fortegra"), a leading specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), announced today that it is now the exclusive vehicle service contract provider for Motorpoint, UK's largest independent car retailer. Furniture & Adjustable Bases Appliances Electronics Pool, Spa, Patio, & Leisure Goods Jewelry & Heirlooms Home Protection Plans, Hours of Operation: Mon - Friday, 9 AM to 9PM EST, Mobile Device Protection Handset Protection, Hours of Operation: Mon - Fri, 8 AM to 6 PM, Motor Club & Ancillary Products: 877.687.1405, Motor Club Tire & Wheel Key Replacement Windshield Dent and Ding, Vehicle Service Contract (VSC): 877.686.9887, Mechanical Pre-pay Maintenance Lifetime Warranty Auto Auction Warranty Part Warranty, Guaranteed Asset Protection (GAP): 877.687.1431, Vehicle Service Contracts GAP Tire & Wheel Key Replacement Windshield Repair Motor Club, Life Disability Property Involuntary Unemployment Auto Physical Damage Accidental Death & Dismemberment. Your Name: Email: Subject: Message: Call Us Toll Free 877.775.3274 Contact Us Via E-Mail info@protectcell.com Send A Fax 866.280.8635 Our Address 39500 High Pointe Blvd. This includes putting together stock news, reporting on investment sector reviews, and interviewing CEOs of top public and private companies. View job description, responsibilities and qualifications. Scott McLaren - CMO Fortegra Weekly covers the insurance and warranty solutions world so you dont have to. Automotive, Please email us your order # and the details to TellUs@RoomsToGo.com. Just take a look at our offerings to see how you and your customers can Experience More. The Czech branch has all the regulatory approvals in place and is ready to write business in the Czech Republic, effective immediately. As a global specialty insurer, we offer a diverse set of admitted and surplus insurance products and warranty solutions. They do not honor contracts. At Fortegra, we understand that your customers' vehicles are a critical component of their lives. hbspt.cta._relativeUrls=true;hbspt.cta.load(454246, '305de6dc-5ffe-49f3-acf2-d804401b7b82', {"useNewLoader":"true","region":"na1"}); Categories: We are deeply disappointed to hear of the issues involved with your order and we would love to see if there is any way we can help! Oct 6, 2016 10:00:00 AM. JACKSONVILLE, Fla.--(BUSINESS WIRE)--Fortegra Europe Insurance Company(Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic. Its the Little ThingsHey, were not saying were perfect; no one is. Built In is the online community for startups and tech companies. A positive experience at every touch point is critical to how we do customer service. But no I had to go through the trouble and constantly call for a new one and wait. The Customer Service . We're pleased to offer a full-service EV charging solution this year, including informative content that brings customers into a destination marketplace, as well as valuable repair and protection. We chose a second sectional and in a little less than two years, this sectional also has a cracked frame. Purchased a sectional sofa from rooms2go and the frame broke in several places without the first year. Share your photos and videos with others to prove the truth of your words. Everyone says they have great customer service, but what do they really have to show for it? This company is not concerned about the value of their customers or great customer service. 9 days later and still no response I decide to call them today. 1 plus years of customer service experience required; experience in a call center environment preferred. Get email updates for new Customer Service Representative jobs in Jacksonville, FL. Thank you Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Jacksonville, FL. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy. Need Help? So far, so good. By Aug 21, 2015 10:30:00 AM. Fortegra Claims Examiner I This limited warranty, which is designed to protect U.S. car owners against the rising threat of catalytic converter thefts, is already available at dozens of auto dealers across the country, with new dealers joining daily. Now that it has received approval in . News, Holly Bohn - Executive Vice President, Chief Marketing Officer Ability to thrive in a fast-paced, rapidly changing, high volume work environment. JACKSONVILLE, Fla.,March 2, 2023/PRNewswire/ -- The Fortegra Group, Inc. ("Fortegra"), a global specialty insurer, and subsidiary of Tiptree Inc. (NASDAQ:TIPT), announced today a collaboration with Adlaur LLC ("Adlaur"), the newly created entity led by former Spinnaker Insurance Company executivesAdam TyburskiandLaurence Bunin. We foster a corporate culture that values the diversity of both individuals and ideas. By Fortegra [protected]) is who was to service this contract. Fortegra can give your customers a break thanks to vehicle service contracts customized to fit their individual needs. Rep advised that I have had the sectional longer than a year and Warranty expired. And we always give them a live person to work with, empowering them to make decisions on the phone so their claim gets approved fast. The lady on the phone is trying to explain to me that because the chairs that have holes in them also have some tears they will not be covered because it is "accumulated damage". Its not just what we stand for, but part of who we arebecause we know our actions are a reflection of your brand. Not Fortegra. Fortegra Customer Service Representative I Jacksonville, FL Easy Apply 7d $31K-$38K Per Year (Glassdoor est.) Also, since were so well connected, it helps improve our speed to market. Sign in to save Customer Service Representative I at Fortegra. Forms for a furniture claim? Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. FUTURE OPPORTUNITIES Don't see an open position that fits your skill set? The establishment of which will further strengthen Fortegras European presence. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In his expanded role, Davies will support programs with bespoke needs and demands. What a waste of money! As the customer, you are only responsible for paying shipping/delivery costs and taxes on the replacement item. This is a piece of junk/ poor quality. Welcome to 4Warranty Fortegra Claims Support. I called to complain and received an appointment for repair service. (Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic. The first few reps were rude and gave me the run around. Fortegra has expanded to offer warranty and service contracts globally.Fortegra Europe Insurance Company Limited (FEIC Ltd.), authorized by Malta Financial Services Authority, has passport rights across the EU and offices in London and Malta. The Czech branch has all the regulatory approvals in place and is ready to write business in the Czech Republic, effective immediately. I told them that I wanted it repaired or replaced." For Emergency Roadside Assistance, please call: 888.250.4801 INDIVIDUAL OR FAMILY MEMBERSHIPS Fortegra said they approved the claim while rooms to go says denied. 200, Jacksonville, FL 32256. I'm thoroughly disappointed with Room2go's quality as as Fortegra's service. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. It was really pretty, but the quality sucked! Works as a team with co-workers, paying close attention to detail and resolving issuesin the best interest of the customer, store representative and the company.

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